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ASUS ROG Maximus Z690 Hero Motherboards

Description: This recall involves ASUS ROG Maximus Z690 Hero computer motherboards sold separately for computers. The recalled motherboards have part number 90MB18E0-MVAAY0. Affected units have a serial number that starts with MA, MB, and MC, which indicates the manufacture year in 2021. The part number is located next to the 24-pin power connector on a white label on the bottom side of the motherboard and on the packaging. Detailed instructions to determine if the motherboard is included in this recall can be found on the firm's website at https://www.asus.com/support/rog-maximus-z690-hero-checking. [Source]

ASUS ROG Maximus Z690 Hero Motherboards
ASUS Computer International Recalls ASUS ROG Maximus Z690 Hero Motherboards Due to Fire and Burn Hazards

Recalled 2021 ASUS ROG Maximus Z690 Hero Motherboard

About 10,000 units were affected by this recall.

ASUS ROG Maximus Z690 Hero Motherboards Recall Information

Country of OriginVietnam
Recall Date08/18/2022
Recall ID9373
Recall Number22201
HazardA capacitor on the motherboard was installed in a reverse position which can lead to a short circuit, overheating or melting, posing fire and burn hazards.
InjuriesASUS Computer International has received 10 reports of the motherboards overheating and melting. No injuries have been reported.
RemedyConsumers should immediately stop using the recalled motherboard and visit https://www.asus.com/us/site/recalls for instruction on how to return the product for a free replacement, including shipping.
Remedy OptionReplace
ContactASUS Computer International toll-free at 888-363-1885 from 9 a.m. to 12 a.m. ET Monday through Friday, online at https://www.asus.com/us/site/recalls or https://www.asus.com/us/ and click on "Recalls" at the bottom of the page for more information.
Last Updated08/18/2022
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