Navien Instantaneous or Tankless Water Heaters
Description: Navien tankless hot water heaters are white with “T-Creator” and “NAVIEN” on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format. [Learn More]
About 13,000 units were affected by this recall.
![Navien Instantaneous or Tankless Water Heaters](https://www.cpsc.gov/s3fs-public/Recall.2012.12074.12074.jpg)
Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning
Recalled tankless water heater.
Navien Instantaneous or Tankless Water Heaters Recall Information
Country of Origin | South Korea |
Recall Date | 12/27/2011 |
Recall ID | 944 |
Recall Number | 12074 |
Product Type | Gas Water Heaters |
Hazard | An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer. |
Injuries | None reported |
Remedy | Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home. |
Remedy Option | Repair |
Contact | For additional information, contact Navien at (800) 244-8202 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at http://us.navien.com/ |
Last Updated | 04/22/2016 |
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