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Jacuzzi® Hot Tubs and Sundance® Spas

Description: This recall involves JacuzziJ-200, J-300, J-400 and J-500 collection hot tubs and Sundance Spas 680, 780, 880 and 980 Series spas. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub. The serial number can be entered into the recall links, or, to identify hot tubs with the recalled sensor. [Learn More]

About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico) units were affected by this recall.

Jacuzzi® Hot Tubs and Sundance® Spas
Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal Burn Hazards

Recalled Jacuzzi J-200, J-300, J-400 or J-500 collection hot tubs. Recalled Sundance Spa 680, 780, 880 or 980 series spas

Jacuzzi® Hot Tubs and Sundance® Spas Recall Information

Country of OriginMexico
Recall Date12/15/2022
Recall ID9473
Recall Number23068
HazardThe temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
InjuriesSundance Spas has received 185 reports of inaccurate temperature readings. No injuries have been reported.
RemedyConsumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at for Jacuzzi brands and a Sundance Spas dealer at for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.
Remedy OptionRepair
ContactSundance Spas at 800-549-1502from 7 a.m. to 4 p.m. PT Monday through Friday, email at [email protected] for Jacuzzi brands and [email protected] for Sundance Spas brands or Sundance Spas online at or and click on "Recall Information" at the bottom of the page for more information or Jacuzzi online at or and click on "Recall Information" at the bottom of the page for more information.
Last Updated12/15/2022
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