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Gyroor C3 e-bikes

Description: This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube. [Learn More]

About 3,300 units were affected by this recall.

Gyroor C3 e-bikes
E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

Recalled Gyroor C3 e-bike.

Gyroor C3 e-bikes Recall Information

Country of OriginChina
Recall Date12/15/2022
Recall ID9479
Recall Number23716
HazardThe e-bike's battery pack can ignite, posing fire and burn hazards.
InjuriesGyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.
RemedyConsumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Remedy OptionRepair
ContactGyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email [email protected], or online at or and click on "Recalls" at the top of the page for more information.
Last Updated12/15/2022
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