Description: This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube. [Learn More]
About 3,300 units were affected by this recall.
E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)
Recalled Gyroor C3 e-bike.
Gyroor C3 e-bikes Recall Information
|Country of Origin||China|
|Hazard||The e-bike's battery pack can ignite, posing fire and burn hazards.|
|Injuries||Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.|
|Remedy||Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.|
|Contact||Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email [email protected], or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.|