BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519
Description: This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed. [Learn More]
About 61,000 (In addition, about 4,300 were sold in Canada) units were affected by this recall.
BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519). Location of model number
BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 Recall Information
| Country of Origin | China |
| Recall Date | 01/12/2023 |
| Recall ID | 9497 |
| Recall Number | 23091 |
| Hazard | The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard. |
| Injuries | BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury. |
| Remedy | Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack. |
| Remedy Option | Repair |
| Contact | Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Updated | 01/12/2023 |
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