Product Safety Recalls

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LumaRail Bed Assist Rails

Description: This recall involves the Bed Assist Rail with Legs (model PHB4000), Free Standing Bed Assist Rail (model PHB6000) and the DoubleSafe Bed Assist Rail (model PHB7000D). The bed rails are made of white metal tubing with a gray or black foam rubber grip handle and may have a black fabric pouch. The name "Platinum Health" is printed on a label located on the leg of the bed rail or on the grip handle. The bed rails also have a light mount below the grip handle. [Learn More]

About 53,000 units were affected by this recall.

LumaRail Bed Assist Rails
Platinum Health Recalls LumaRail Adult Portable Bed Rails Due to Serious Entrapment and Asphyxia Hazard; One Death Reported

Recalled LumaRail Bed Assist Rail with Legs (Model No. PHB4000). Recalled LumaRail Free Standing Bed Assist Rail (Model No. PHB6000)

LumaRail Bed Assist Rails Recall Information

Recall Date02/23/2023
Recall ID9543
Recall Number23136
HazardWhen the recalled bed rails are attached to an adult's bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.
InjuriesPlatinum has received one report of a death involving the Bed Assist Rail with Legs (model PHB4000). In October 2021, an 81-year-old man at a nursing home in Pennsylvania died from positional asphyxia after becoming entrapped between his mattress and the bed rail.
RemedyConsumers should immediately stop using the recalled bed rails and contact Platinum Health for a free repair kit. Consumers who use model PHB7000D on twin beds will receive a free replacement bedrail redesigned to properly fit twin beds.
Remedy OptionRepair
ContactContact Platinum Health toll-free at 833-408-0509 from 8 a.m. to 7 p.m. ET, Monday through Friday, by email at [email protected], or online at www.recallrtr.com/bedrails or www.platinumhealthllc.com and click on "Recalls" at the top of the page for more information.
Last Updated02/23/2023
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