42-volt Jetson Rogue self-balancing scooters/hoverboards
Description: This recall involves all 42-volt Jetson Rogue self-balancing scooters/hoverboards. The self-balancing scooters/hoverboards have two wheels with light up hubcaps and come in the following colors: black, blue, red, pink, and purple with a black platform. Jetson is printed on one side of the body and on the top of the footpads. Affected units were manufactured from 2018 through 2019 and have a UL certification label and serial number on the bottom of the unit. Affected units do not have a barcode on the bottom of the unit. Units with a barcode next to the serial number are not included in this recall. The charge port on affected units has three pins and is located to the left of the power button. Units with a charge port that has just one pin and is located to the right of the power button are not included in this recall. [Learn More]
About 53,000 units were affected by this recall.
Jetson Electric Bikes Recalls 42-Volt Rogue Self-Balancing Scooters/Hoverboards Due to Fire Hazard; Two Deaths Reported
Recalled Jetson Rogue Self-Balancing Scooter/Hoverboard (side view). Recalled Jetson Rogue Self-Balancing Scooter/Hoverboard (top view)
42-volt Jetson Rogue self-balancing scooters/hoverboards Recall Information
| Country of Origin | China |
| Recall Date | 03/30/2023 |
| Recall ID | 9576 |
| Recall Number | 23165 |
| Hazard | The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a fire hazard. |
| Injuries | A 10-year-old girl and her 15-year-old sister died from a fire on April 1, 2022 in Hellertown, Pennsylvania. The Hellertown Borough Fire Marshal determined that a 42-volt Jetson Rogue was the point of origin of the fire. There have been multiple other reports of the recalled scooters/hoverboards burning, sparking or melting, several of which involved reports of flames. |
| Remedy | Consumers should immediately stop using and stop charging the recalled scooters/hoverboards and contact Jetson for a full refund. Jetson is contacting all known purchasers directly. |
| Remedy Option | Refund |
| Contact | Jetson Electric Bikes at 800-635-4815 from 10 a.m. to 6 p.m. ET Monday through Friday, or online at http://www.ridejetson.com/rogue-recall or at https://ridejetson.com and click on "SAFETY & RECALL" at the top of the page for more information. |
| Last Updated | 03/30/2023 |
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