Flo Smart Water Monitor Lithium-Ion Battery Back-Ups
Description: This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001. [Learn More]
About 10,000 (In addition, about 14 units sold in Canada) units were affected by this recall.
Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
Recalled Flo Lithium-Ion Battery Back-Up.
Flo Smart Water Monitor Lithium-Ion Battery Back-Ups Recall Information
| Country of Origin | China |
| Recall Date | 04/13/2023 |
| Recall ID | 9591 |
| Recall Number | 23178 |
| Hazard | The lithium-ion battery back-up can overheat, posing a fire hazard. |
| Injuries | There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported. |
| Remedy | Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries. |
| Remedy Option | Refund |
| Contact | Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com and click on "Product Safety Recalls" for more information. |
| Last Updated | 04/13/2023 |
| Similar To |