Jetson Nova and Star 3-Wheel Kick Scooters
Description: This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468 [Learn More]
About 15,300 units were affected by this recall.
Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard
Recalled Jetson Nova and Star 3-Wheel Kick Scooters. Location of model number and serial number on the footrest of the recalled Jetson Nova and Star 3-Wheel Kick Scooters
Jetson Nova and Star 3-Wheel Kick Scooters Recall Information
| Country of Origin | China |
| Recall Date | 06/01/2023 |
| Recall ID | 9636 |
| Recall Number | 23211 |
| Hazard | The rear wheel can loosen or fall off the scooter, posing a fall hazard to children. |
| Injuries | The firm has received 12 reports of the wheels loosening or falling off the scooters, including one report of an injury involving scratches/bruises to a child's face. |
| Remedy | Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit. |
| Remedy Option | Repair |
| Contact | Online at www.ridejetson.com and click on "Product Recall" or https://ridejetson.com/pages/star-nova-repair. Consumers without internet access can contact the firm at 800-635-4815 from 11a.m. to 4 p.m. ET Monday through Friday. |
| Last Updated | 06/01/2023 |
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