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Glass Doorknobs

Description: This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging. [Learn More]

About 167,000 (In addition, about 10,265 were sold in Canada) units were affected by this recall.

Glass Doorknobs
Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard

Recalled Glass Doorknobs Spindle Set. Recalled Glass Doorknobs Passage Door Latch Set

Glass Doorknobs Recall Information

Country of OriginChina
Recall Date08/31/2023
Recall ID9698
Recall Number23271
HazardThe recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
InjuriesThe firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.
RemedyConsumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Remedy OptionRefund
ContactPrime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at [email protected], online at or at and click on "Important Recall Information" at the top of the page for more information.
Last Updated08/31/2023
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