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Lithium-ion battery sold for Pixy Flying Cameras

Description: This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. The battery measures about three inches long and half of an inch wide. [Learn More]

About 71,000 units were affected by this recall.

Lithium-ion battery sold for Pixy Flying Cameras
Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard

Recalled battery for Pixy Flying Camera. Pixy Flying Camera with recalled battery on charger

Lithium-ion battery sold for Pixy Flying Cameras Recall Information

Country of OriginChina
Recall Date02/01/2024
Recall ID9832
Recall Number24095
HazardThe lithium-ion battery in the camera can overheat, posing a fire hazard.
InjuriesSnap has received four reports of the battery overheating and bulging, resulting in one minor battery fire and one minor injury.
RemedyConsumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.
Remedy OptionRefund
ContactSnap's recall hotline at 800-269-6990 24 hours a day, or email at [email protected] or online at https://support.pixy.com/recall or go to www.pixy.com and click on "Recalls" at the bottom of the page for more information. Snap is contacting all known purchasers directly.
Last Updated02/01/2024
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