Product Safety Recalls

Product Recall Tracker

Digital Electric Smokers

Description: This recall involves Char-Broil digital electric smokers with the following model descriptions: Digital Electric Smoker; Digital Electric Smoker w/Window; Digital Electric Smoker, Black w/Window; Digital Electric Smoker, Medallion; Digital Electric Smoker, Connected; and Digital Electric Smoker, XL. These electric smokers were designed and intended only for outdoor use to cook without charcoal. The smokers were sold in black and stainless-steel finishes. The "Char-Broil" logo plate is on the front of the unit. The product label is located on the outside back of the unit and includes the model and serial numbers and brand information. UPC codes, located on the packaging, are included in this recall with the model description and item numbers as follows: Model Description Model No. UPC Digital Electric Smoker 14202002 17202002 14202002-A1 17202002-A1 99143020020 Digital Electric Smoker, w/Window 14202004 17202004 14202004-A1 17202004-A1 099143020044 Digital Electric Smoker, Black w/Window 19202101 099143021010 Digital Electric Smoker, Medallion 463246619 047362324665 Digital Electric Smoker, Connected 15202043 17202043 15202043-A1 17202043-A1 099143020433 Digital Electric Smoker, XL 099143020051 [Learn More]

About 211,700 (In addition, 3,440 were sold in Canada) units were affected by this recall.

Digital Electric Smokers
Char-Broil Recalls Digital Electric Smokers Due to Risk of Electric Shock

Recalled Char-Broil Digital Electric Smoker. Recalled Char-Broil Digital Electric Smoker w/Window

Digital Electric Smokers Recall Information

Country of OriginChina
Recall Date02/15/2024
Recall ID9851
Recall Number24116
HazardThe smokers can leak electrical current during use, posing an electric shock hazard.
InjuriesChar-Broil received 79 reports of consumers who experienced a minor electric shock from touching the smokers while in use, including one report of a consumer developing a finger blister after the shock.
RemedyConsumers should immediately stop using the recalled electric smokers and contact Char-Broil for a free repair kit. The repair kit consists of a Ground Fault Circuit Interrupter ("GFCI") plug (also known as a "pigtail"), a clamshell enclosure to secure the GFCI pigtail, and a cable clamp. Instructions for installing each of these repair kit items will also be provided.
Remedy OptionRepair
ContactChar-Broil toll-free at 833-206-4647 from 9 a.m. to 7 p.m. ET Monday through Saturday, email at [email protected], online at www.charbroil.com and click on "Product Recalls" under "Parts & Support" or www.charbroil.com/recalls for more information.
Last Updated02/15/2024
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