Motorized Awnings
Description: This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. “Somfy” is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube. [Learn More]
About 4,600 units were affected by this recall.
Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard
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Motorized Awnings Recall Information
| Country of Origin | France |
| Recall Date | 11/19/2010 |
| Recall ID | 511 |
| Recall Number | 11043 |
| Product Type | Outdoor Awnings or Shutters |
| Hazard | The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user. |
| Injuries | None reported. |
| Remedy | Consumers should immediately stop using recalled awning motors and the awning’s manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor. |
| Remedy Option | Replace |
| Contact | For additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.somfysystems.com |
| Last Updated | 07/08/2016 |
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