Product Safety Recalls

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Motorized Awnings

Description: This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. “Somfy” is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube. [Source]

Motorized Awnings
Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

About 4,600 units were affected by this recall.

Motorized Awnings Recall Information

Country of OriginFrance
Recall Date11/19/2010
Recall ID511
Recall Number11043
Product TypeOutdoor Awnings or Shutters
HazardThe awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
InjuriesNone reported.
RemedyConsumers should immediately stop using recalled awning motors and the awning’s manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.
Remedy OptionReplace
ContactFor additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.somfysystems.com
Last Updated07/08/2016
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