Product Safety Recalls

Product Recall Tracker

Garage door openers

Description: This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058 [Learn More]

About 10,000 in the U.S. and 8,000 in Canada units were affected by this recall.

Garage door openers
Genie Recalls Garage Door Openers Due to Fire Hazard

Recalled Genie Pro TriloG 1200 garage door opener. Serial number location

Garage door openers Recall Information

Country of OriginUnited States
Recall Date02/25/2014
Recall ID1629
Recall Number14114
Product TypeGarage Doors/Openers
HazardThe control board can overheat, posing a fire hazard.
InjuriesGenie has received four reports of the control board overheating. No injuries have been reported.
RemedyConsumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
Remedy OptionRepair
ContactGenie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at and click on “Recall Information” for more information.
Last Updated01/08/2015
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