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Duraflame electric space heaters

Description: This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heaters' flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5-inches high, 13-inches wide and 8-inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel. [Learn More]

About 31,000 units were affected by this recall.

Duraflame electric space heaters
Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

Recalled Duraflame-branded electric space heater. Label showing the model number

Duraflame electric space heaters Recall Information

Country of OriginChina
Recall Date03/05/2014
Recall ID1633
Recall Number14120
Product TypeElectric Heaters
HazardThe heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.
InjuriesTwin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.
RemedyCustomers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.
Remedy OptionRefund
ContactTwin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on “Product Recall” in red at the bottom of the page under the Support column for more information.
Last Updated01/08/2015
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