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Canon PowerShot SX50 HS Digital Cameras

Description: The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing. [Learn More]

About 14,000 units were affected by this recall.

Canon PowerShot SX50 HS Digital Cameras
Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

Canon PowerShot SX50 HS Digital Camera. Side view of serial number plate on the Canon PowerShot SX50 HS Digital Camera

Canon PowerShot SX50 HS Digital Cameras Recall Information

Country of OriginJapan
Recall Date03/06/2014
Recall ID1637
Recall Number14128
Product TypeCameras
HazardA chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
InjuriesCanon has received one report of itching and two reports of eye redness and pain.
RemedyConsumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.
Remedy OptionRepair
ContactCanon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at and click on Recalled for Repair for more information.
Last Updated01/08/2015
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