Ear Force® XO FOUR Stealth gaming headset
Description: This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box. [Learn More]
About 59,500 units were affected by this recall.
XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold
Ear Force® XO FOUR Stealth gaming headset. Ear Force® XO FOUR Stealth gaming headset marketed for use with Xbox One systems
Ear Force® XO FOUR Stealth gaming headset Recall Information
| Country of Origin | China |
| Recall Date | 10/20/2015 |
| Recall ID | 6543 |
| Recall Number | 16010 |
| Product Type | Audio and Radio |
| Hazard | Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems. |
| Injuries | Turtle Beach has received six reports of mold on the headsets. No injuries have been reported. |
| Remedy | Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset. |
| Remedy Option | Replace |
| Contact | Turtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information. |
| Last Updated | 10/20/2015 |
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