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Ear Force® XO FOUR Stealth gaming headset

Description: This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box. [Source]

Ear Force® XO FOUR Stealth gaming headset
XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold

Ear Force® XO FOUR Stealth gaming headset

About 59,500 units were affected by this recall.

Ear Force® XO FOUR Stealth gaming headset Recall Information

Country of OriginChina
Recall Date10/20/2015
Recall ID6543
Recall Number16010
Product TypeAudio and Radio
HazardMold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
InjuriesTurtle Beach has received six reports of mold on the headsets. No injuries have been reported.
RemedyConsumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
Remedy OptionReplace
ContactTurtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information.
Last Updated10/20/2015
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