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Pogoplug Video file sharing device

Description: This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word “Pogoplug” on the side. “Model: Pogoplug Video” is listed on a label on the bottom of the device. [Learn More]

About 9,500 in the United States and 1,500 in Canada units were affected by this recall.

Pogoplug Video file sharing device
Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard


Pogoplug Video file sharing device Recall Information

Country of OriginChina
Recall Date08/02/2011
Recall ID736
Recall Number11294
Product TypeComputers Equipment and Accessories
HazardThe unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
InjuriesCloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.
RemedyConsumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
Remedy OptionRefund
ContactFor additional information, contact Cloud Engines toll-free at (866) 582-6651 between 9 a.m. and 5 p.m. PT, by e-mail or visit the firm’s website
Last Updated07/05/2016
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