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JELD-WEN and Reliabilt Interior Bifold Doors

Description: The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall. [Source]

JELD-WEN and Reliabilt Interior Bifold Doors
JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard

Detail of pin in recalled interior bifold doors showing rectangular indentation

About 170,800 units were affected by this recall.

JELD-WEN and Reliabilt Interior Bifold Doors Recall Information

Country of OriginUnited States
Recall Date10/23/2012
Recall ID1225
Recall Number13016
Product TypeDoors
HazardThe lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
InjuriesJELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
RemedyConsumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
Remedy OptionReplace
ContactJELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at or directly to the product safety page at: for more information.
Last Updated01/12/2015
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