HP lithium-ion batteries
Description: This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA. [Learn More]
About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico) units were affected by this recall.
HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
HP Notebook computer battery. HP Notebook battery label
HP lithium-ion batteries Recall Information
| Country of Origin | China |
| Recall Date | 06/23/2016 |
| Recall ID | 7777 |
| Recall Number | 16202 |
| Product Type | Batteries and Chargers |
| Hazard | The battery packs can overheat, posing fire and burn hazards. |
| Injuries | HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total. |
| Remedy | Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. |
| Remedy Option | Replace |
| Contact | HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click “Recalls” at the bottom of the page for more information. |
| Last Updated | 06/27/2016 |
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