HEOS 1 Go Pack rechargeable battery packs
Description: This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled. [Learn More]
About 3,400 (in addition, 240 were sold in Canada) units were affected by this recall.
Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards
Recalled Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs. Recalled Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs
HEOS 1 Go Pack rechargeable battery packs Recall Information
| Country of Origin | China |
| Recall Date | 09/20/2016 |
| Recall ID | 7858 |
| Recall Number | 16267 |
| Product Type | Batteries and Chargers |
| Hazard | The battery can overheat, posing a fire and burn hazards |
| Injuries | None reported |
| Remedy | Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping. |
| Remedy Option | Replace |
| Contact | Denon toll-free at 844 -759-1987 from 10 a.m. to 10 p.m. ET Monday through Friday and 12 p.m. to 8 p.m. ET on Saturday or online at https://usa.denon.com and click on “Product Recall Information” at the bottom of the page. |
| Last Updated | 10/27/2016 |
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